Dr. Covert’s office policy is that neither he nor his staff communicate with patients by email about any issues related to their psychiatric treatment. The reason is that exchanging emails would circumvent the normal psychotherapeutic process and create the expectation that we would continually monitor for emailed patient messages.
However, we do maintain a 24-hour answering service so that patients can leave messages with a real person who will relay those messages to Dr. Covert and his staff who will respond.
We are available and willing to communicate.
Posted on 10-10-2010